Operations Executive - Reservation

Location
Vashi, Navi Mumbai, Maharashtra
 
Benefits
Pulled from the full job description
Health insurance
Provident Fund
 
Full job description
Job description for Operation

Responsibilities:

Assist customers in making rental reservations via phone, email, or online platforms.
Provide accurate information about rental options, including vehicle availability, pricing, and rental policies.
Respond promptly to customer inquiries and address any concerns or issues related to reservations.
Process rental bookings accurately and efficiently using the company’s reservation system.
Coordinate with other departments, such as the supply team, to ensure the availability of vehicles for reservation.
Maintain records of reservation transactions and customer interactions in the company database.
Follow up with customers to confirm reservations and provide relevant details before rental pickup.
Assist with resolving any disputes or discrepancies related to rental reservations.
Collaborate with the follow-up team to continuously improve the reservation process and enhance customer satisfaction
NOTE: Females candidates only

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Rotational shift
Supplemental Pay:

Performance bonus
Work Location: In person