Operation Head () - Event and Exhibitions
Job Description
Operational Leadership & Strategy
• Lead the entire operations division, ensuring smooth execution of all events—corporate, luxury, MICE, experiential, and brand activations.
• Develop and enforce SOPs, quality standards, checklists, and best practices for flawless project delivery.
• Forecast resource needs, optimize budgets, and ensure cost efficiency without compromising quality.
Project & Event Execution
• Own the planning, logistics, and on-ground execution for all projects end-to-end.
• Oversee production schedules, vendor timelines, technical riders, stage cues, AV requirements, and artist/anchor coordination.
• Conduct pre-event technical recce, venue evaluations, and detailed showflow planning.
• Ensure compliance with legal, safety, and licensing requirements (permissions, performer agreements, music rights, vendor contracts, etc.).
Team Management
• Manage and mentor a team of operations managers, freelancers, production crew, and on-ground staff.
• Allocate responsibilities across projects, ensuring timely delivery and team efficiency.
• Drive performance, accountability, and continuous skill development across the operations vertical.
Client & Internal Collaboration
• Work closely with Business Development, Creative, and Production teams for feasibility checks and operational planning.
• Attend client meetings to translate requirements into executable action plans.
• Maintain seamless communication between internal units and external partners.
Vendor & Partner Management
• Build and maintain strong relationships with vendors, hotels, production agencies, stage/AV providers, fabricators, performers, technical teams, and venue partners.
• Negotiate contracts and ensure timely delivery of high-quality services.
• Expand Zellar’s vendor network across India and Dubai.
Quality Control & Problem Solving
• Conduct rigorous quality checks before and during events.
• Anticipate challenges and implement quick resolutions on ground.
• Ensure every event reflects Zellar’s premium quality and high creative standards.
