Operation Coordinator (Entry-Level)
Job Description
The ideal candidate will be proactive, tech-savvy, and able to multitask effectively in a fast-paced environment. Strong organizational skills, attention to detail, and professional communication are essential. This position provides an excellent opportunity for someone looking to launch or grow a career in logistics and transportation, with clear development into more advanced operational and account management roles.
Key Responsibilities
Track and trace active shipments daily and update system records
Proactively communicate shipment status updates to customers
Collect Proofs of Delivery (PODs) from carriers within KPI timelines
Support Account Operators with quoting, booking, dispatching, and overflow tasks
Assist during peak periods and provide vacation coverage
Support administrative functions including file preparation, invoicing support, and billing handoff
Perform other operational support duties as assigned
Qualifications & Skills
Entry-level role; logistics experience is an asset but not required
Strong organizational and time-management skills
Ability to work in a fast-paced, deadline-driven environment
Strong written and verbal communication skills
Proficiency in Microsoft Excel and Outlook
Familiarity with Transportation Management Systems (e.g., TruckMate) is an asset
Eagerness to learn and grow within the logistics industry
Team-oriented, proactive, and detail-focused
Career Development
This role is designed to progress into a full Account Operator position based on performance and development.
Job Types: Full-time, Permanent
Pay: From $47,500.00 per year
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care
Experience:
Transportation Logistics: 1 year (required)
Microsoft Excel: 1 year (preferred)
Microsoft Outlook: 1 year (preferred)
Work Location: In person
