Verified Job
Back Office / Data Entry
Opening Fast!!!customer service rep!!!Hire Now
Back Office / Data Entry
#740567
Remote / WFH
Little Taste of Britain
Job Description
Full job description
Job Overview
We are urgently hiring for a dynamic and customer-focused Customer Service Representative to join our team immediately. This role involves providing exceptional support to clients via phone and electronic communication, managing health insurance and medical records, and ensuring a seamless experience for all customers. The ideal candidate will possess excellent communication skills, technical proficiency, and a strong understanding of healthcare support processes. Bilingual abilities and experience in healthcare or call center environments are highly valued. This position offers an engaging work environment with opportunities for professional growth in a fast-paced setting.
Responsibilities
Manage incoming phone calls with professionalism, courtesy, and adherence to phone etiquette standards
Provide accurate information regarding health insurance, medical terminology, and electronic health records (EHR) management
Assist clients with data entry, appointment scheduling, and updating electronic health records (EHR/EHR) systems
Resolve customer inquiries efficiently by applying problem-solving skills and product knowledge
Support healthcare providers by handling client services requests and facilitating communication between patients and medical staff
Utilize Microsoft Office tools to document interactions, update client information, and generate reports as needed
Maintain confidentiality of sensitive medical and personal information in compliance with healthcare regulations
Demonstrate strong communication skills in English; bilingual abilities are a plus for serving diverse populations
Qualifications
Proven experience in customer service, call center operations, or healthcare support roles
Familiarity with EMR/EHR systems, medical terminology, and health insurance processes
Strong computer skills including proficiency in Microsoft Office applications and data entry tasks
Excellent phone call management skills with professional phone etiquette
Ability to communicate effectively both verbally and in writing in English; bilingual skills preferred
Demonstrated problem-solving abilities with a focus on customer satisfaction
Strong analysis skills to interpret client needs and provide appropriate solutions
Experience working with electronic health records (EHR) management systems is highly desirable
Ability to handle multiple tasks efficiently in a fast-paced environment
This position is an excellent opportunity for motivated individuals seeking a rewarding role in healthcare customer service. We welcome applicants who are eager to contribute their skills to a supportive team dedicated to delivering outstanding client experiences.
Pay: $22.51 - $27.11 per hour
Benefits:
Dental insurance
Work Location: In person
Job Overview
We are urgently hiring for a dynamic and customer-focused Customer Service Representative to join our team immediately. This role involves providing exceptional support to clients via phone and electronic communication, managing health insurance and medical records, and ensuring a seamless experience for all customers. The ideal candidate will possess excellent communication skills, technical proficiency, and a strong understanding of healthcare support processes. Bilingual abilities and experience in healthcare or call center environments are highly valued. This position offers an engaging work environment with opportunities for professional growth in a fast-paced setting.
Responsibilities
Manage incoming phone calls with professionalism, courtesy, and adherence to phone etiquette standards
Provide accurate information regarding health insurance, medical terminology, and electronic health records (EHR) management
Assist clients with data entry, appointment scheduling, and updating electronic health records (EHR/EHR) systems
Resolve customer inquiries efficiently by applying problem-solving skills and product knowledge
Support healthcare providers by handling client services requests and facilitating communication between patients and medical staff
Utilize Microsoft Office tools to document interactions, update client information, and generate reports as needed
Maintain confidentiality of sensitive medical and personal information in compliance with healthcare regulations
Demonstrate strong communication skills in English; bilingual abilities are a plus for serving diverse populations
Qualifications
Proven experience in customer service, call center operations, or healthcare support roles
Familiarity with EMR/EHR systems, medical terminology, and health insurance processes
Strong computer skills including proficiency in Microsoft Office applications and data entry tasks
Excellent phone call management skills with professional phone etiquette
Ability to communicate effectively both verbally and in writing in English; bilingual skills preferred
Demonstrated problem-solving abilities with a focus on customer satisfaction
Strong analysis skills to interpret client needs and provide appropriate solutions
Experience working with electronic health records (EHR) management systems is highly desirable
Ability to handle multiple tasks efficiently in a fast-paced environment
This position is an excellent opportunity for motivated individuals seeking a rewarding role in healthcare customer service. We welcome applicants who are eager to contribute their skills to a supportive team dedicated to delivering outstanding client experiences.
Pay: $22.51 - $27.11 per hour
Benefits:
Dental insurance
Work Location: In person
