Verified Job
Internet
Online Manager - Pak'nSave Westgate
Internet
#48466
Remote / WFH
Foodstuffs North Island
Job Description
Are you an organised, motivated leader with a passion for customer service and eCommerce? PAK’nSAVE Blenheim is looking for a dynamic Online Manager & Supervisor to lead our Online Shopping team and drive operational excellence in our growing digital department.
Hours for the Role:
This is salaried for 45 hours per week. Sunday - Thursday 5:00 - 14:30
About the Role
As our Online Manager, you'll be at the forefront of managing the day-to-day operations of our Online Shopping team. You’ll ensure customers pick up their orders efficiently, accurately, and with outstanding service.
This role is perfect for someone who thrives in a fast-paced environment, enjoys team leadership, and is passionate about delivering an exceptional customer experience.
Key Responsibilities:
Lead, motivate, and support the Online team to deliver outstanding results
Oversee the picking, packing, and processing of all online orders
Monitor KPIs, manage rosters and wages, and maintain high operational standards
Resolve customer enquiries and complaints with professionalism and care
Collaborate with store departments to keep product information and store mapping accurate
Maintain a clean, safe, and well-equipped online department
Communicate effectively with customers, team members, and store leadership
What We’re Looking For
Essential:
Strong team leadership skills
Excellent time management and multitasking abilities
High standard of customer service
Physically fit and comfortable with manual tasks
Experience using SAP systems (or similar)
Preferred:
Previous experience in online retail or food/fresh food environment
Good communication skills
Confident with computers and reporting systems
What We Offer
Supportive and friendly team environment
Career growth opportunities and ongoing training
A workplace where your contributions truly make a difference
If you're looking for a friendly work environment where you'll gain valuable experience at one of the top growing stores in the PAK'nSAVE group, then don't delay - apply now!
All applicants must be a New Zealand Citizen/ Resident or hold a valid work visa.
Only shortlisted applicants will be contacted, applications will be checked regularly.
At PAK'nSave Westgate we're committed to making sure our community & team get more out of life. People like us are courageous, we're in it together, we think customer and we play above the line.
Hours for the Role:
This is salaried for 45 hours per week. Sunday - Thursday 5:00 - 14:30
About the Role
As our Online Manager, you'll be at the forefront of managing the day-to-day operations of our Online Shopping team. You’ll ensure customers pick up their orders efficiently, accurately, and with outstanding service.
This role is perfect for someone who thrives in a fast-paced environment, enjoys team leadership, and is passionate about delivering an exceptional customer experience.
Key Responsibilities:
Lead, motivate, and support the Online team to deliver outstanding results
Oversee the picking, packing, and processing of all online orders
Monitor KPIs, manage rosters and wages, and maintain high operational standards
Resolve customer enquiries and complaints with professionalism and care
Collaborate with store departments to keep product information and store mapping accurate
Maintain a clean, safe, and well-equipped online department
Communicate effectively with customers, team members, and store leadership
What We’re Looking For
Essential:
Strong team leadership skills
Excellent time management and multitasking abilities
High standard of customer service
Physically fit and comfortable with manual tasks
Experience using SAP systems (or similar)
Preferred:
Previous experience in online retail or food/fresh food environment
Good communication skills
Confident with computers and reporting systems
What We Offer
Supportive and friendly team environment
Career growth opportunities and ongoing training
A workplace where your contributions truly make a difference
If you're looking for a friendly work environment where you'll gain valuable experience at one of the top growing stores in the PAK'nSAVE group, then don't delay - apply now!
All applicants must be a New Zealand Citizen/ Resident or hold a valid work visa.
Only shortlisted applicants will be contacted, applications will be checked regularly.
At PAK'nSave Westgate we're committed to making sure our community & team get more out of life. People like us are courageous, we're in it together, we think customer and we play above the line.
