Allocate or respond to incoming enquiries and email correspondence with a friendly tone
Monitor and manage processes to keep operations running smoothly
Supervise five administrative staff and their workloads
Maintain strong communications and relationships with the rest of the business
Promote a positive work environment and motivate team members
Resolve issues calmly and professionally
Requirements:
Proven experience as an office manager or similar role
Strong communication and interpersonal skills
Excellent organizational and time management skills
Able to handle multiple tasks and prioritize effectively
Proficiency in Microsoft Office and general computer skills
Problem-solving skills and attention to detail
Confident and positive attitude