Verified Job
Back Office / Data Entry
Office Manager
Back Office / Data Entry
#494559
Remote / WFH
Job Description
Key Responsibilities
• Oversee the smooth functioning of daily office operations, ensuring efficiency and productivity
• Handle customer orders from online platforms like Amazon and Flipkart, as well as offline sources
• Maintain accurate records of stock levels, manage inventory, and ensure timely restocking
• Manage accounts, generate invoices, and ensure proper financial record-keeping
• Address customer issues and respond to reviews with professionalism and empathy to ensure high levels of customer satisfaction
Requirements
• Possess good verbal and written communication skills
• Maintain a strong focus on customer needs and satisfaction
• Demonstrate exceptional organizational and multitasking abilities
• Be comfortable using online platforms and tools for order management and communication
• Address challenges and resolve operational issues with creative and proactive solutions
About Company: Soma Naturals celebrates the beauty of natural living. Our journey began with me, Gaurangi, the founder of Soma Naturals Inc., who struggled to fit into societal beauty standards as a young adolescent. Experimenting with numerous beauty tricks, from fairness creams to hair straightening, made me increasingly unhappy and anxious.
During a break spent reconnecting with my mother, I discovered the power of natural living. My mother's simple, all-natural lifestyle, free from harmful chemicals, was the secret to her timeless beauty. Inspired by her, I embraced a natural lifestyle, using herbs, oils, and plant-based products for health and wellness.
Motivated by my journey, I launched Soma to celebrate natural beauty. Our products are crafted with the finest plant-based ingredients that work in harmony with the body's natural mechanisms to nourish and enhance health and beauty. Our goal is to help everyone embrace their unique beauty and feel confident in their skin.
• Oversee the smooth functioning of daily office operations, ensuring efficiency and productivity
• Handle customer orders from online platforms like Amazon and Flipkart, as well as offline sources
• Maintain accurate records of stock levels, manage inventory, and ensure timely restocking
• Manage accounts, generate invoices, and ensure proper financial record-keeping
• Address customer issues and respond to reviews with professionalism and empathy to ensure high levels of customer satisfaction
Requirements
• Possess good verbal and written communication skills
• Maintain a strong focus on customer needs and satisfaction
• Demonstrate exceptional organizational and multitasking abilities
• Be comfortable using online platforms and tools for order management and communication
• Address challenges and resolve operational issues with creative and proactive solutions
About Company: Soma Naturals celebrates the beauty of natural living. Our journey began with me, Gaurangi, the founder of Soma Naturals Inc., who struggled to fit into societal beauty standards as a young adolescent. Experimenting with numerous beauty tricks, from fairness creams to hair straightening, made me increasingly unhappy and anxious.
During a break spent reconnecting with my mother, I discovered the power of natural living. My mother's simple, all-natural lifestyle, free from harmful chemicals, was the secret to her timeless beauty. Inspired by her, I embraced a natural lifestyle, using herbs, oils, and plant-based products for health and wellness.
Motivated by my journey, I launched Soma to celebrate natural beauty. Our products are crafted with the finest plant-based ingredients that work in harmony with the body's natural mechanisms to nourish and enhance health and beauty. Our goal is to help everyone embrace their unique beauty and feel confident in their skin.
