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Verified Job Customer Support / TeleCaller

Office and Student Services Officer

Adelaide, South Australia
Customer Support / TeleCaller
#697934
Remote / WFH

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50 km


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Pinnacle College











About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Office Administrators for a part time fixed term position located at our Elizabeth East campus. All applicants need to be enthusiastic, committed, and have an acceptance of and sensitivity towards families from diverse cultural backgrounds.

The Office and Student Services Officer is responsible for providing front office and administrative support to ensure the effective operation of the school’s reception and student services functions. This includes welcoming and assisting visitors, responding to telephone and email enquiries, managing incoming and outgoing correspondence, and maintaining a professional and welcoming front office environment. The role also provides direct support to students by administering first aid and basic health care when required, ensuring student wellbeing and safety at all times. This includes assessing minor injuries or illnesses, documenting and reporting incidents in accordance with school policies, maintaining accurate health records, and communicating with parents or guardians regarding student health matters as appropriate.


Requirements

Essential Criteria

HLTAID012 First Aid training.
Asthma, anaphylaxis, diabetes, and epilepsy training.
Well-developed interpersonal skills and cultural sensitivity.
Flexibility and an ability to work collaboratively.
Ability to work with a variety of IT software platforms.
Ability to multitask in a fast-paced environment.
A commitment to the mission, vision, and core values of the College.

Child Safety Statement

Pinnacle College is committed to child safety.
We want children to be safe, happy and empowered.
We support and respect all children, as well as our staff and volunteers.
We are committed to the safety, participation and empowerment of all children.
We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Benefits

Location: Elizabeth East Campus

Employment Type: Part Time, Fixed Term

Full Time Equivalent (FTE): 0.52

Salary Range at 0.52 FTE: $35,282.24 - $43,712.29

Hours of Work: Monday to Friday 11am to 3pm

Weeks of Paid Leave: 4

Commencement Date: 27/04/2026
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