Office Administrator
Job Description
Part-time Tu/Th or Mon/Wed
POSITION SUMMARY
We are seeking a highly organized and proactive Office Administrator to oversee daily administrative operations for Glenn Robertson Design. This role is responsible for maintaining efficient office workflows, supporting leadership and design staff, coordinating communications, and ensuring smooth front-office operations. The ideal candidate is detail-oriented, professional, assertive and capable of managing multiple priorities in a fast-paced environment.
KEY RESPONSIBILITIES
Office Administration & Operations
Manage daily office operations and administrative procedures
Maintain organized filing systems for client records, contracts, invoices, permits, and employee documentation
Coordinate office supplies, equipment maintenance, and vendor relationships
Ensure office cleanliness, organization, and operational efficiency
Accounts Receivable
Prepare and issue invoices to clients
Monitor outstanding balances and follow up on overdue accounts
Process incoming payments and maintain accurate financial records
Coordinate with accounting/bookkeeping teams to reconcile accounts and resolve discrepancies
Close customer files (hard copy & in CRM)
Accounts payable, as needed
Talent Acquisition & Human Resources Support
Assist with recruiting efforts, including job postings, resume screening, interview scheduling, and candidate communication
Support onboarding and orientation for new hires
Maintain employee files and confidential HR documentation
Assist management with workforce scheduling and staffing coordination
Safety Protocol & Compliance
Implement and maintain workplace safety procedures and protocols
Coordinate safety training and ensure compliance with company policies and applicable regulations
Maintain incident reports and safety records
Monitor office and showroom environments for safe operating conditions
Initiate yearly safety meetings and quarterly discussions within Team meetings
Reception & Client Relations
Serve as the first point of contact for clients, vendors, and visitors
Answer and direct incoming phone calls and emails professionally
Schedule client consultations and assist with appointment coordination, as needed
Provide exceptional customer service and maintain positive client relationships
Meeting Coordination
Schedule internal and external meetings, consultations, and team events
Prepare meeting agendas and distribute supporting materials
Record accurate meeting minutes and track follow-up action items
Coordinate calendars for management and design staff
QUALIFICATIONS
5-10 years of proven experience in office administration and management, or a similar role
University or College degree in administration, or related field
Experience with accounts receivable and basic bookkeeping procedures
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint), job posting platforms, and office management software
Ability to maintain confidentiality and professionalism
Experience in construction, interior design, cabinetry, or home improvement industries is an asset
PREFERRED SKILLS
Strong customer service and interpersonal skills
Attention to detail and problem-solving abilities
Ability to work independently and collaboratively
Knowledge of workplace safety standards and office compliance procedures
WORK ENVIRONMENT
Fast-paced office and showroom setting
Regular interaction with clients, designers, planners, installers, and vendors
Occasional coordination with warehouse or installation teams
COMPENSATION & BENEFITS
Competitive salary based on experience
Paid vacation and holidays
Opportunities for professional growth and advancement
Supportive and collaborative team environment
Over 30 Years of Excellence
Since 1987, Glenn Robertson Design has provided high-end custom cabinets and closets in the greater Montreal area. We’ve designed, manufactured and installed gorgeous custom cabinets for our residential customers for over 30 years and look forward to many more. You can find out more about us, and the customer projects that we are proud of, by visiting us at www.glennrobertson.ca and www.houzz.com/professionals/professional-organizer/glenn-robertson-design-pfvwus-pf~1132699358.
Pay: $23.00-$27.00 per hour
Benefits:
On-site parking
Work Location: In person
