Oculist | Retail Company

Establish empathy expertise by demonstrating correct eye testing procedures, consultation and suggest right lens / contact lens solution to the customer.

New Sales Process -Zero error Eye Testing, Lens Selling by Optometrists Correct Selling

History taking of the patient

Drive sales for Bifocal Ratio, Contact lenses and House Brand lenses like Clearsight, Neo etc

Focus on increasing AUPC

Ensure higher Conversions from Eye Testing to Buyers

Demonstrating strong technical knowledge by correct selling

Clinic Operations and Equipment Maintenance

Resolving Customer Complaint winning back irated customers

Quality check of lenses before after fitting.

Instructing the technicians regarding the technicalities of fitting.

Helping the store manager to order the lenses and upgrading his knowledge regarding the lens types.

Partner with regional optometrist corporate for driving projects/initiatives which are technical in nature

Ensuring complete satisfaction of the customer on clinical dispensing services.

Ensure 100% process compliance at the clinic and lab level also in sync with the store processes

Drive profitability by selling House Brand lenses

Drive superlative customer experience with correct selling

Store Topline NUCP Target Read more