1. Provide excellent pre and post-sales support experience by following service quality standards set by the management. 2. Have thorough technical knowledge of the product to support the sales team and customers for any clarifications. 3. Treat all incoming support calls with utmost importance and ensure satisfactory closure. 4. Understand the customer s problem clearly and arrive at suggestions and solutions. Industry Type: -Recruitment / Staffing Functional Area: - ITES, BPO, KPO, LPO, Customer Service, Operations Employment Type: -Full Time, Permanent Role Category: - Back Office/Web/Transaction Processing Education UG: - Any Graduate in Any Specialization PG: - Post Graduation Not Required
