Verified Job
Accounting - Finance
Night Auditor
Accounting - Finance
#325800
Remote / WFH
Job Description
Full Job Description
Job Summary
Young energetic people that have the drive to deliver outstanding customer experience.
Key responsibilities:
Take ownership of the property with supervising housekeeping – quality check, administration, Staff and guest interaction.
Know your guests by name & Create a friendly and homely environment for them.
Know your city, its cafés, bars, and restaurants, its art, its music - Give personalized recommendations to each guest to ensure a unique experience.
OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF- Handle escalated complaints
Complete the guest data, managing late night guest requests
Strive to generate the perfect feedback score with a personalized approach to every guest needs & experiences.
Social Media management and posting activities and pictures of guests and their feedback.
Content Management on Google my Business, Social Media, Website, OTAs (booking.com, Airbnb, agoda , Hosteworld.com etc. )
You will be responsible for everything amazing that we achieve and each negative review & guest feedback. Lead by example to make sure your subordinates join you in delivering an unforgettable guest experience.
Publish personalized responses to reviews and guest feedback, also take relevant actions with reporting on negative feedback.
Qualifications and Skills
Required Experience, Skills and Qualifications
To be successful in the role, you need:
Passion for hospitality and the youth travel market
Fluency in English writing & speaking
Flexible in regards to timing.
Yearning to deliver outstanding customer experience.
Extrovert personality
Responsible and should take initiative
Willing to work the Night Shift
Accounting Background (Preferred)
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹18,000.00 per month
Schedule:
Night shift
Rotational shift
Application Question(s):
What is your expected salary (Per month) ?
What was your last salary? (Per month)
Do you know how to use PMS (Property Management software)?
Are you comfortable with the graveyard shift?
Education:
Bachelor's (Required)
Experience:
Microsoft Office: 1 year (Preferred)
total work: 2 years (Preferred)
Language:
English (Required)
Speak with the employer
++1 +251634144
Job Summary
Young energetic people that have the drive to deliver outstanding customer experience.
Key responsibilities:
Take ownership of the property with supervising housekeeping – quality check, administration, Staff and guest interaction.
Know your guests by name & Create a friendly and homely environment for them.
Know your city, its cafés, bars, and restaurants, its art, its music - Give personalized recommendations to each guest to ensure a unique experience.
OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF- Handle escalated complaints
Complete the guest data, managing late night guest requests
Strive to generate the perfect feedback score with a personalized approach to every guest needs & experiences.
Social Media management and posting activities and pictures of guests and their feedback.
Content Management on Google my Business, Social Media, Website, OTAs (booking.com, Airbnb, agoda , Hosteworld.com etc. )
You will be responsible for everything amazing that we achieve and each negative review & guest feedback. Lead by example to make sure your subordinates join you in delivering an unforgettable guest experience.
Publish personalized responses to reviews and guest feedback, also take relevant actions with reporting on negative feedback.
Qualifications and Skills
Required Experience, Skills and Qualifications
To be successful in the role, you need:
Passion for hospitality and the youth travel market
Fluency in English writing & speaking
Flexible in regards to timing.
Yearning to deliver outstanding customer experience.
Extrovert personality
Responsible and should take initiative
Willing to work the Night Shift
Accounting Background (Preferred)
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹18,000.00 per month
Schedule:
Night shift
Rotational shift
Application Question(s):
What is your expected salary (Per month) ?
What was your last salary? (Per month)
Do you know how to use PMS (Property Management software)?
Are you comfortable with the graveyard shift?
Education:
Bachelor's (Required)
Experience:
Microsoft Office: 1 year (Preferred)
total work: 2 years (Preferred)
Language:
English (Required)
Speak with the employer
++1 +251634144
