Verified Job
IT / Software / Data Analyst
New Zealand Government IT Specialist
IT / Software / Data Analyst
#514820
Remote / WFH
Job Description
Job description
About the Role
">
This is an exciting opportunity to join our team as a Desktop Management Expert. As a key member of our Information Management Division, you will be responsible for maintaining end-user computing solutions that meet the evolving needs of our organization.
">
Responsibilities:
">
">
Service desk management and incident resolution.
">
Determining desktop support requirements.
">
Providing customer service and technical assistance to both individual users and user groups.
">
">
Key Skills and Qualifications:
">
">
ITIL Foundations V4 certification.
">
Proven ability to build strong client relationships and provide advocacy.
">
Experience in applying ITIL methodologies and developing processes and procedures around ITIL.
">
Able to promote information sharing, technical assistance, advice, and support to the team.
">
Good understanding of Maori customs and protocols, with the ability to incorporate them into your work.
">
">
About Us
">
We are committed to providing an inclusive culture where everyone feels supported, valued, and has a sense of belonging. We welcome applications from people from a diverse range of backgrounds.
">
Why Work for Us
">
We offer flexible work options, leadership, talent, training, and development opportunities. Our benefits package includes competitive salaries, comprehensive health insurance, and generous leave entitlements.
">
How to Apply
">
To be considered for this position, please submit your CV and cover letter. You must be a New Zealand citizen and able to obtain and maintain a NZ Government National Security clearance at Top Secret level.
About the Role
">
This is an exciting opportunity to join our team as a Desktop Management Expert. As a key member of our Information Management Division, you will be responsible for maintaining end-user computing solutions that meet the evolving needs of our organization.
">
Responsibilities:
">
">
Service desk management and incident resolution.
">
Determining desktop support requirements.
">
Providing customer service and technical assistance to both individual users and user groups.
">
">
Key Skills and Qualifications:
">
">
ITIL Foundations V4 certification.
">
Proven ability to build strong client relationships and provide advocacy.
">
Experience in applying ITIL methodologies and developing processes and procedures around ITIL.
">
Able to promote information sharing, technical assistance, advice, and support to the team.
">
Good understanding of Maori customs and protocols, with the ability to incorporate them into your work.
">
">
About Us
">
We are committed to providing an inclusive culture where everyone feels supported, valued, and has a sense of belonging. We welcome applications from people from a diverse range of backgrounds.
">
Why Work for Us
">
We offer flexible work options, leadership, talent, training, and development opportunities. Our benefits package includes competitive salaries, comprehensive health insurance, and generous leave entitlements.
">
How to Apply
">
To be considered for this position, please submit your CV and cover letter. You must be a New Zealand citizen and able to obtain and maintain a NZ Government National Security clearance at Top Secret level.
