Net framework 4.8, ASP.Net, C#, MVC, WEB API, Postman, Javascript, Jquery, SQL Server 2016(SP/PL-SQL Scripting), JIRA, Bitbucket/GIT, Agile Sprint model, Handling changes, impact analysis, crystal/tableau reports, configurations, handling services
Good Communication / Presentation skills, go-getter attitude, quick learner
ITIL processes (Problem / Incident / Change etc.)
Remedy / ITSM Suite
Jira / Confluence
Windows Server
SQL Server
Apache Web Server
Octopus
Team City
AWS / Azure
Redgate
Splunk
Grafana
Service Now
Good to have – AWS API Gateway, Lamda
Roles and Responsibility:
Handling tickets, Identifying the Priorities, change requests,
Identifying the technical risks, impact analysis, Working towards Technical resolutions
Understand and meet SLA’s
Shift timings: JP – 8AM to 5PM, JP - 5PM -2AM, JP – 2AM – 6AM(on call support)
Job Segment: Developer, System Administrator, SQL, Database, .NET, Technology