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Museum Retail Associate - Full Time- job post Britannia Mine Museum

Whitehorse, Yukon
Retail / Counter Sales
#804658
Remote / WFH
Britannia Mine Museum

Job Description

Full job description
Join An Amazing Team!

We are currently hiring for a Regular, Full Time Retail Associate who can work Tuesday through Saturday.

About the Museum:

The Britannia Mine Museum is located on the ancestral and unceded territory of the Squamish Nation along the beautiful shores of Howe Sound.

The Museum is a self-sustaining, non-profit organization, that creates accessible learning experiences to inspire discovery and connection through guided interpretive programming, self exploration opportunities, and the preservation of our historical site and artifacts.

We deliver an entertaining world class experience that encourages an informed understanding of mining and its impact on the environment, communities and sustainability.

It’s our people that make Britannia Mine Museum a great place to work!

Be part of a diverse, fun and hardworking team located on scenic Howe Sound on a magnificent historic site.

Access the Vancouver Tourism Passport Challenge program, with the chance to explore many attractions in Vancouver and the Sea to Sky Corridor for free.

Discounts on retail, admissions, food and beverage.

A chance to meet and welcome guests visiting the area from all over!

As an organization we value:

Continuous Learning
Quality Relationships (that are respectful, positive, genuine)
Diversity
Authenticity
Financial Sustainability Museum Retail Associate
About You:

You are a ‘Retail Superstar’ who is passionate about working at one of the best attractions the Sea-to-Sky Corridor has to offer! You are inspired to grow within the travel, tourism and cultural services (museum) retail environment.

You have (at minimum) a high school diploma or equivalent; post-secondary education in retail, tourism, business, or hospitality is considered an asset .

At least one year of experience in a retail service-related position is required to apply.

Skills and attributes needed for this role include:

Friendly, outgoing, and approachable.

Basic math and cash handling skills, with the ability to processes payment through cash as well as using a POS system; able to reconcile till, and do opening and closing cash handling duties.

Excellent verbal communication and customer service skills, with the ability to communicate effectively with a diverse range of individuals, including families, children, and international guests.

Able to learn and carry out the Museum’s processes and practices in both the retail and cafe spaces.

Able to multi-task and respond to guest queries effectively in a fast-paced and environment.

A dependable team player who takes initiative to work effectively to problem solve and brainstorm with various parties, including colleagues and leadership within guest services as well as other departments.

About the Role:

Our Museum Retail Associates are the retail point of contact for guests to the Britannia Mine Museum. This role supports our guests to have an optimal retail experience and is integral to maintaining the high quality of guest service at the Museum. Responsibilities include:

Assisting guests with their full museum retail experience; seeking out merchandise or services sought, make recommendations for purchases & processing purchases.

Showcasing the variety of merchandise available for sale.

Restocking, pricing, merchandising and cleaning the retail area.

Annual inventory.

Performing opening and/or closing duties

Responding to guest inquiries.

Preparing for the following days activities including daily cleaning or organizing.

Acting as an ambassador for the Museum to our on site guests, providing a world class welcome!

Abiding by the Museum’s Code of Conduct and the Museum’s Health & Safety Program.

Secondary responsibilities in the Chatterbox Cafe (for lunch and occasional coverage) which include:

Serving guests in the Chatterbox Cafe; taking orders, processing payments.

Supporting Museum special event food services.

Food and beverage preparation as per the Museum’s standards (following all applicable safe food handling procedures and regulations).

Cleaning and bussing duties.
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