MNC BPO HIRING CCE PROFILE FOR PREMIUM PROCESS |MOHALI LOCATION

Job description

Dear Candidate,

Greetings from NR SUCCESS MANPOWER SOLUTIONS....!!!

Bulk hiring for Premium Customer Service Process !

Criteria:-Minimum Qualification: Graduate/Undergraduate
Candidate Should be comfortable with 6 Days working Rotational Shifts .Immediate Joiner preferably people staying in Chandigarh or Mohali. Work from office job.

· Manage large amounts of incoming phone calls

· Generate sales leads

· Identify and assess customers needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

· Take the extra mile to engage customers

Requirements and skills:

· Proven customer support experience or experience as a Client Service Representative

· Track record of over-achieving quota

· Strong phone contact handling skills and active listening

· Familiarity with CRM systems and practices

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize, and manage time effective

To get your interview scheduled, please WhatsApp your resume to -

7415025071 - NISHA

OR

Please Walk-in for the great career opportunity with same day selection and offer,

Work Location- Chandigarh /Mohali.

Regards,

Nisha

Recruitment Team

7415025071

NO CHARGES AT ANY STAGE

Job Type: Full-time

Salary: ₹25,000.00 - ₹32,000.00 per month

Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability
• Weekend only

Supplemental pay types:
• Performance bonus
• Shift allowance

Ability to commute/relocate:
• Kurali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Preferred)

Language:
• English (Preferred)

Speak with the employer
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