Verified Job
Retail / Counter Sales
Mentor Renewal Sales TPHIDRR1
Retail / Counter Sales
#199534
Remote / WFH
Job Description
To be successful in this role, you'll need to have the following skills:
• Integrity: As a mentor, we entrust you with our customers and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
● Empathy: Ability to approach any situation with patience and natural empathy
● Drive:
Enthusiasm and will to work relentlessly for achieving and exceeding business targets
● Communication:
Excellent communication skills in English and/or the regional language
● Continual learning:
Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.
Toppr is looking for a Mentor in its Sales Renewals team. As a mentor, you'll schedule and conduct structured counseling sessions with students to understand their learning needs. You'll prospect, retain, build, and strengthen Toppr's customer base by being accountable for the renewal of its subscription.
To do so, you'll ensure that you're there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved.
You'll be responsible for organizing seminars, workshops along with other business development activities.
Requirements
MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
• - 5 years of Business to Consumer (B2C) sales or retention experience is preferable. Freshers can also apply.
• Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally.
Sound knowledge and understanding of the challenges students face in schools/coaching classes is a big plus
• Integrity: As a mentor, we entrust you with our customers and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
● Empathy: Ability to approach any situation with patience and natural empathy
● Drive:
Enthusiasm and will to work relentlessly for achieving and exceeding business targets
● Communication:
Excellent communication skills in English and/or the regional language
● Continual learning:
Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.
Toppr is looking for a Mentor in its Sales Renewals team. As a mentor, you'll schedule and conduct structured counseling sessions with students to understand their learning needs. You'll prospect, retain, build, and strengthen Toppr's customer base by being accountable for the renewal of its subscription.
To do so, you'll ensure that you're there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved.
You'll be responsible for organizing seminars, workshops along with other business development activities.
Requirements
MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
• - 5 years of Business to Consumer (B2C) sales or retention experience is preferable. Freshers can also apply.
• Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally.
Sound knowledge and understanding of the challenges students face in schools/coaching classes is a big plus
