Medical Receptionists

Full job description
Have you ever worked at a clinic where everyone comes to work happy?
Join our GP clinic as a medical receptionist. Our Google reviews say it all.

Full-time / Part-time / Casual at Clifton Hill/Fitzroy North
Apply now – email your Cover letter and CV to our Practice Manager at pm@thecranegp.com.au


On offer is an opportunity to be part of our progressive, caring team at The Crane General Practice in Clifton Hill. We
dare to be different, and we are far from a mundane practice, so if you need that refreshing change – we would love
to hear from you!

Our Practice is located in an old Victorian house along the leafy service road of Queens Parade with off-street car
parks and public transport access. We are a team of GPs, nurses, allied health professionals and administrators.

Our Practice uses streamlined systems, processes and resources. We optimize technology use to improve efficiency
and reduce workload for our team. We are a team that enjoy what we do, and as such this maximises the potential
of every team member to provide quality care to our patients.

We are looking for like-minded people to join us in one of the most important frontline roles at our clinic in a part-
time capacity, commencing as soon as possible. An ideal candidate will have:


Prior experience in medical administrative roles, ideally in General Practice
Experience with using Best Practice medical software and Automed system
Well-developed interpersonal skills with a strong sense of empathy and willingness to go the extra mile
Respect for patient confidentiality attention to detail relating to data input
Clear, succinct communication with patients and other team member
The ability to prioritise with excellent time management, organisational and problem-solving skills
Desire to grow professionally and personally, valuing constructive criticism offering constructive feedback
to the clinic’s systems and processes
The ability to multi-task in a fast-paced and dynamic working environment
Tasks include:

Booking appointments and billing in Best Practice and other medical software
Telephone/email/fax communications; Scanning and uploading documents
Handling EFTPOS machine (Tyro)
Communicating patients’ questions/requests accurately to doctors and nurses
General infection control measures
Your pay will be based on minimum award rates for Support Services Employees Level 3 according to the Health
Professionals Support Services (HPSS) Award pay guide. We value staff who are a good fit to our clinic values
and culture, and as such, we will reward accordingly.

Please visit our website www.thecranegp.com.au for more information about our clinic.
Please submit the following to our Practice Manager at pm@thecranegp.com.au:

a Cover letter highlighting why you would like to join our team and how we can be a mutual fit;
your CV with at least 2 Referees Read more