Medical Administrator/Receptionist

Full job description
About Us

Complete Gastro Health is a growing specialist gastroenterology clinic in Doncaster, dedicated to providing high-quality patient care. As we expand our practice, we are looking for an experienced and reliable Medical Administrator to join our small, supportive team.

About the Role

Reporting to the Office Manager, the Medical Administrator will be responsible for ensuring the smooth operation of the clinic by managing patient interactions, appointments, and administrative processes.

Key Responsibilities

Greet and assist patients in person and over the phone
Manage appointment scheduling and patient bookings (Face-to-face or Telehealth)
Process Medicare, private health, and other billing transactions
Maintain accurate patient records and data entry in the practice management system
Handle referrals, medical reports, and correspondence with doctors and hospitals
Support doctors and senior staff with administrative tasks
Ensure the reception and waiting areas are well-organised and welcoming
Manage emails, mail, and general office duties as required
Skills Experience

Minimum 2 years of experience in medical administration or reception (essential)
Strong customer service and communication skills
Ability to multitask and work efficiently in a small team environment
Proficiency in medical software and Microsoft Office (or willingness to learn)
Understanding of Medicare, private billing, and medical terminology
High attention to detail and ability to handle confidential information
Why Join Us?

Be part of a growing specialist clinic with career development opportunities
Supportive and friendly team environment
Convenient Doncaster location
Stable part-time/full-time role with work-life balance
If you are an experienced and organised administrator with a passion for healthcare, we’d love to hear from you!

How to Apply:
Please submit your resume and a short cover letter outlining your experience and availability.

Job Types: Full-time, Part-time

Pay: $26.00 – $2+.00 per hour

Expected hours: 30 – 37.5 per week

Schedule:

Monday to Friday
Experience:

Medical receptionist: 2 years (Preferred)
Work Authorisation:

Australia (Preferred)
Work Location: In person Read more