Verified Job
Receptionist
Medical Office Receptionist
Receptionist
#732163
Remote / WFH
BGSA Radiology
Job Description
ABOUT US:
BGSA is a trusted healthcare provider dedicated to delivering exceptional patient diagnosis and treatment in the areas of general radiography (x-ray), pain management, mammography, ultrasound, bone densitometry, and body composition analysis.
We are seeking a professional, positive, organized, and efficient Medical Office Receptionist to join our Mediicne Hat office team. This casual position offers a fast-paced and dynamic work environment with opportunities for learning and development within the clinic.
JOB OVERVIEW:
As a Medical Receptionist, you will be the first point of contact for patients, ensuring they are greeted warmly and professionally. You will be responsible for maintaining accurate patient records, scheduling and booking appointments, and managing communication with medical staff. Your role will also include handling telephone inquiries and supporting daily administrative tasks to keep the clinic running smoothly, all while ensuring strict patient confidentiality.
KEY RESPONSIBILITIES:
Greet patients immediately and warmly upon arrival at the clinic
Ensure the accuracy of Electronic Medical Patient Information (EMPI) prior to examinations
Maintain and update patient electronic medical records, ensuring accuracy and confidentiality
Inform technologists of patient arrivals and direct patients to appropriate areas within the clinic
Answer telephone inquiries promptly and efficiently
Schedule patients for appropriate exams based on physician-provided histories and ensure efficient use of technologist time
Copy images to CDs as requested by physician offices
Maintain a clean and orderly work area
Work collaboratively as part of the team to support one another with daily tasks and responsibilities to ensure smooth clinic operations
Perform other duties as required to support the clinic's smooth operation
Ability to work all shifts (day shifts)
QUALIFICATIONS & EXPERIENCE:
Medical Office Certificate, Medical Office Terminology Course, and or equivalent education is required
Experience with Electronic Medical Records (EMR) and general office administration is an asset
Proficient in computer operations and Microsoft Office Suite
Technical savvy and the ability to learn new electronic systems and processes with ease
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to handle confidential information with discretion
Friendly and professional demeanor with the ability to work in a fast-paced environment
Team player and willingness to support other team members and take on tasks as needed
KEY COMPETENCIES:
Strong attention to detail and accuracy
Ability to prioritize tasks effectively in a busy medical setting
Professional demeanor with high integrity and discretion
Excellent customer service skills with patient support being a top priority
Team player and willingness to support other team members and collaborate as a team
Strong interpersonal skills with the ability to navigate and resolve conflicts constructively
Positive attitude and commitment to fostering a respectful, cooperative work environment
Ability to pick up shifts in the morning if short staffed that day (early responses)
WORKING CONDITIONS:
Clinical setting based in Medicine Hat, Alberta
Daytime office hours Monday to Friday 7:00-5:00 pm (no weekends/evenings)
Casual scheduled shifts
Typical start times are 6:45am, 7:15am and 8:00am s in a fast-paced clinic environment
Schedule made a month in advance
Light physical activity, frequent sitting and regular standing, walking, and occasional lifting (up to 20 lbs)
WHAT WE BRING TO THE TABLE:
We believe in full transparency and supporting our team with industry-competitive compensation and benefits:
Competitive Wages: Starting at $24.60/hour, aligned with experience and qualifications
Paid Uniform
On-Site Parking
Planned Company Events: Christmas Party and other planned events
Advanced Schedule: Scheduled a month in advance at minimum
BGSA is competitive when it comes to total rewards and if this role moves to Permanent Part time i or Full Time in the future its good to know what else we offer (currently not offered at time for a causual role)
Group RRSP/DPSP Matching Program + Optional TFSA: Retirement options
Comprehensive Group Health & Insurance Benefits, including EFAP
Paid Time Off
Sick Leave
Growth & Development Fund
HOW TO APPLY:
Interested candidates should submit both a resume and cover letter through the Indeed portal. Thank you for your interested and we look forward to learning more about you!
Only successful candidates they are requestsed to an interview will be communicated with.
Job Type: Casual
Pay: From $24.60 per hour
Benefits:
Company events
Flexible schedule
On-site parking
Location:
Medicine Hat, AB T1A 8L9 (required)
Work Location: In person
BGSA is a trusted healthcare provider dedicated to delivering exceptional patient diagnosis and treatment in the areas of general radiography (x-ray), pain management, mammography, ultrasound, bone densitometry, and body composition analysis.
We are seeking a professional, positive, organized, and efficient Medical Office Receptionist to join our Mediicne Hat office team. This casual position offers a fast-paced and dynamic work environment with opportunities for learning and development within the clinic.
JOB OVERVIEW:
As a Medical Receptionist, you will be the first point of contact for patients, ensuring they are greeted warmly and professionally. You will be responsible for maintaining accurate patient records, scheduling and booking appointments, and managing communication with medical staff. Your role will also include handling telephone inquiries and supporting daily administrative tasks to keep the clinic running smoothly, all while ensuring strict patient confidentiality.
KEY RESPONSIBILITIES:
Greet patients immediately and warmly upon arrival at the clinic
Ensure the accuracy of Electronic Medical Patient Information (EMPI) prior to examinations
Maintain and update patient electronic medical records, ensuring accuracy and confidentiality
Inform technologists of patient arrivals and direct patients to appropriate areas within the clinic
Answer telephone inquiries promptly and efficiently
Schedule patients for appropriate exams based on physician-provided histories and ensure efficient use of technologist time
Copy images to CDs as requested by physician offices
Maintain a clean and orderly work area
Work collaboratively as part of the team to support one another with daily tasks and responsibilities to ensure smooth clinic operations
Perform other duties as required to support the clinic's smooth operation
Ability to work all shifts (day shifts)
QUALIFICATIONS & EXPERIENCE:
Medical Office Certificate, Medical Office Terminology Course, and or equivalent education is required
Experience with Electronic Medical Records (EMR) and general office administration is an asset
Proficient in computer operations and Microsoft Office Suite
Technical savvy and the ability to learn new electronic systems and processes with ease
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to handle confidential information with discretion
Friendly and professional demeanor with the ability to work in a fast-paced environment
Team player and willingness to support other team members and take on tasks as needed
KEY COMPETENCIES:
Strong attention to detail and accuracy
Ability to prioritize tasks effectively in a busy medical setting
Professional demeanor with high integrity and discretion
Excellent customer service skills with patient support being a top priority
Team player and willingness to support other team members and collaborate as a team
Strong interpersonal skills with the ability to navigate and resolve conflicts constructively
Positive attitude and commitment to fostering a respectful, cooperative work environment
Ability to pick up shifts in the morning if short staffed that day (early responses)
WORKING CONDITIONS:
Clinical setting based in Medicine Hat, Alberta
Daytime office hours Monday to Friday 7:00-5:00 pm (no weekends/evenings)
Casual scheduled shifts
Typical start times are 6:45am, 7:15am and 8:00am s in a fast-paced clinic environment
Schedule made a month in advance
Light physical activity, frequent sitting and regular standing, walking, and occasional lifting (up to 20 lbs)
WHAT WE BRING TO THE TABLE:
We believe in full transparency and supporting our team with industry-competitive compensation and benefits:
Competitive Wages: Starting at $24.60/hour, aligned with experience and qualifications
Paid Uniform
On-Site Parking
Planned Company Events: Christmas Party and other planned events
Advanced Schedule: Scheduled a month in advance at minimum
BGSA is competitive when it comes to total rewards and if this role moves to Permanent Part time i or Full Time in the future its good to know what else we offer (currently not offered at time for a causual role)
Group RRSP/DPSP Matching Program + Optional TFSA: Retirement options
Comprehensive Group Health & Insurance Benefits, including EFAP
Paid Time Off
Sick Leave
Growth & Development Fund
HOW TO APPLY:
Interested candidates should submit both a resume and cover letter through the Indeed portal. Thank you for your interested and we look forward to learning more about you!
Only successful candidates they are requestsed to an interview will be communicated with.
Job Type: Casual
Pay: From $24.60 per hour
Benefits:
Company events
Flexible schedule
On-site parking
Location:
Medicine Hat, AB T1A 8L9 (required)
Work Location: In person
