Medical Office Assistant

Location: Vancouver, BC, CA, V6Z 2H2
Req ID: 485+5
Jobs by Category: Health
Job Function: Clinical / Medical
Status: Full Time
Schedule: Regular
Description

Status: Regular Full-time - Monday to Friday 8:30 am to 5:00 pm
Location: Suite 301 – 808 Nelson Street, Vancouver, BC


Who is TELUS Health?


TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.


Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.


Do you share our passion?


Let’s create a healthier future, together!


Create awesome experiences for our customers!


Our team and what we’ll accomplish together:


As a Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. To this end, you will work together with support staff, in various physician and health care provider’s offices, to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.


What you’ll do:


Scheduling appointments and arranging for specialist consultations
Preparing clients for tests and examinations
Updating medical records
Contacting clients to remind them of required tests, examinations and follow up consultations
Participating in the company’s health plan programs
Connecting with clients, supporting continuity of care
Provide support for general office administrative functions including medical records management

Qualifications

What you bring:


Minimum of two years of healthcare experience and medical terminology required
Electronic Medical Record (EMR) experience preferred
Efficient with time and able to multitask in a fast-paced environment
Proficient using Office Suite and EMR an asset
Exceptional customer service skills
A team player capable of interacting professionally with staff and physicians with a positive attitude

#INDTH
#LI-Onsite

Salary Range: $23-$34
Performance Bonus or Sales Incentive Plan: 0%
Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning development opportunities to develop your skills
And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-1+.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Read more