Medical Front Desk Receptionist
Job Description
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for front desk operations, providing exceptional patient service, and ensuring the smooth functioning of the medical office. This role requires proficiency in various medical systems and terminology, as well as strong organizational and communication skills.
Duties
Greet patients and visitors in a friendly and professional manner.
Manage patient scheduling, including appointments, follow-ups, and cancellations.
Handle multi-line phone systems to answer calls, respond to inquiries, and provide information.
Maintain accurate medical records and documentation in compliance with HIPAA regulations.
Process medical collections and insurance verification for patient accounts.
Utilize EMR systems such as MDland
Provide clerical support including filing, typing, and data entry
Assist with intake processes for new patients and maintain confidentiality of health information.
Qualifications
Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred.
Familiarity with medical terminology, insurance processes, and billing practices is essential.
Knowledge of EHR systems such as MDland.
Bilingual candidates are encouraged to apply to enhance patient communication.
Strong computer skills with proficiency in typing and using multi-line phone systems.
Excellent customer service skills with a focus on patient satisfaction.
Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance
Work Location: In person
