Verified Job
Retail / Counter Sales
Material Handler/Counter Sales- job post EMCO Corporation 3.3 3.3 out of 5 stars Kamloops, BC V2C 5P
Retail / Counter Sales
#804735
Remote / WFH
Corporation
Job Description
Company Description
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.
Why Join Our Team?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you:
Great mentors and on-the-job training
Growth potential with competitive salary, benefits, and profit sharing
A career with a solid, stable company with strong core values
Participation in our pension plan with employer contributions
Work-life balance and flex time
Job Description
As a Counter Sales & Material Handler, you will play a dual role in supporting both customer-facing sales and warehouse operations. You will be responsible for delivering exceptional customer service at the sales counter while also ensuring accurate and efficient handling of materials in the warehouse. This hybrid position requires strong communication skills, attention to detail, and a proactive approach to both sales and logistics.
Key Responsibilities:
Customer Service & Sales Support:
Assist walk-in customers at the counter with product inquiries, recommendations, and order processing.
Enter, pick, and pack sales orders generated at the counter.
Promote products and drive sales growth through merchandising and customer engagement.
Generate leads for the Outside Account Manager by networking with customers.
Process returns, ensuring compliance with company procedures.
Follow up on backorders and provide accurate delivery timelines to customers
Warehouse & Material Handling:
Pick, pack, and ship customer orders accurately and efficiently.
Receive, verify, and put away incoming vendor shipments and customer returns.
Identify and store special order or damaged materials appropriately.
Load and unload trucks using forklifts and other material handling equipment.
Maintain warehouse cleanliness and safety by removing debris and reporting hazards.
Document shipping discrepancies and initiate freight claims when necessary.
Notify supervisors of inventory discrepancies or damaged materials.
Qualifications
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.
Why Join Our Team?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you:
Great mentors and on-the-job training
Growth potential with competitive salary, benefits, and profit sharing
A career with a solid, stable company with strong core values
Participation in our pension plan with employer contributions
Work-life balance and flex time
Job Description
As a Counter Sales & Material Handler, you will play a dual role in supporting both customer-facing sales and warehouse operations. You will be responsible for delivering exceptional customer service at the sales counter while also ensuring accurate and efficient handling of materials in the warehouse. This hybrid position requires strong communication skills, attention to detail, and a proactive approach to both sales and logistics.
Key Responsibilities:
Customer Service & Sales Support:
Assist walk-in customers at the counter with product inquiries, recommendations, and order processing.
Enter, pick, and pack sales orders generated at the counter.
Promote products and drive sales growth through merchandising and customer engagement.
Generate leads for the Outside Account Manager by networking with customers.
Process returns, ensuring compliance with company procedures.
Follow up on backorders and provide accurate delivery timelines to customers
Warehouse & Material Handling:
Pick, pack, and ship customer orders accurately and efficiently.
Receive, verify, and put away incoming vendor shipments and customer returns.
Identify and store special order or damaged materials appropriately.
Load and unload trucks using forklifts and other material handling equipment.
Maintain warehouse cleanliness and safety by removing debris and reporting hazards.
Document shipping discrepancies and initiate freight claims when necessary.
Notify supervisors of inventory discrepancies or damaged materials.
Qualifications
