Marketplace Operations Specialist
Job Description
Marketplace Operations Specialist
Radwell International LLC | eCommerce & Digital Operations
Full-Time | Salary | Exempt | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
3025 Highland Pkwy #550, Downers Grove, IL 60515
The Marketplace Operations Specialist is responsible for supporting the growth and day-to-day management of Radwell’s online marketplace channels, including Amazon, eBay, Walmart Marketplace, and future marketplace initiatives. This role focuses on marketplace operations, listing management, catalog maintenance, inventory and pricing audits, reporting, issue resolution, and sales growth initiatives.
The ideal candidate is analytical, detail-oriented, comfortable working with data, and interested in building a career in ecommerce and online marketplace management. This position works closely with Marketplace, Operations, Purchasing, IT, Product Data, and Customer Service teams to ensure accurate marketplace execution and an exceptional customer experience.
Key Responsibilities
Support the daily operation and management of online marketplace channels including Amazon, eBay, Walmart Marketplace, and future ecommerce platforms
Create, maintain, and optimize marketplace product listings and catalog data
Assist in developing and executing marketplace growth initiatives and operational improvements
Monitor marketplace performance and identify trends using data-driven analysis
Perform inventory, pricing, content, and catalog audits to ensure marketplace accuracy
Work with marketplace representatives and platform support teams to maintain account health and functionality
Support marketplace advertising initiatives, testing programs, and channel expansion projects
Assist with launching new products, tools, and marketplace integrations
Collaborate with Purchasing, Operations, IT, and Product Data teams to resolve inventory, pricing, and catalog issues
Create and improve workflows that streamline marketplace processes while maintaining a strong customer experience
Monitor marketplace compliance requirements and ensure adherence to platform policies
Support product content improvements, including titles, descriptions, images, categories, and attributes
Generate reports and analyze marketplace performance data to identify sales opportunities and operational improvements
Track industry trends, marketplace updates, and ecommerce best practices
Support special projects and other ecommerce initiatives as assigned
Metrics
Achievement of assigned project deadlines and objectives
Marketplace listing accuracy and catalog quality
Inventory and pricing accuracy
Timely completion of marketplace operational tasks
Support of marketplace revenue growth initiatives
Contribution to organizational sales and profitability objectives
Qualifications
Entrepreneurial mindset with a strong desire to learn and continuously improve
Strong analytical skills and curiosity to investigate marketplace performance
Excellent written and verbal communication skills
Highly organized with strong time-management abilities
Strong business acumen
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail
Knowledge & Skills Required
Advanced Microsoft Excel skills including pivot tables, lookup formulas, sorting, filtering, and data analysis
Proficiency with Microsoft PowerPoint and presentation development
Strong analytical and problem-solving abilities
Basic understanding of statistics and testing methodologies
Basic understanding of pricing and margin concepts
Ability to manage multiple projects simultaneously
Strong written and verbal communication skills
Ability to work collaboratively with cross-functional teams
Knowledge of SQL, Feedonomics, Google Analytics, Power BI, ChannelAdvisor, or similar ecommerce tools preferred but not required
Experience using digital analytics, web analytics, or project management software preferred
Experience buying or selling products through online marketplaces is strongly preferred
Education & Experience
Bachelor’s degree in Business, Marketing, Ecommerce, Supply Chain, Analytics, or a related field preferred
2–5 years of professional experience in ecommerce, marketplace operations, merchandising, product management, marketing, inventory management, customer service, or related business functions preferred
Experience working with Amazon, eBay, Walmart Marketplace, Shopify, Etsy, or similar ecommerce platforms preferred
Experience managing product listings, catalogs, inventory, pricing, or marketplace operations preferred
Equivalent combinations of education, training, and experience will be considered
Physical Demands
Continuous sitting and computer usage throughout the workday
Occasional walking, reaching, and lifting
Extensive use of computers, reporting tools, and digital platforms
Compensation & Bonus
The recruiting base salary range for this full-time position is $52,000–$69,680 annually.
Within the base salary range, individual compensation is determined by job-related skills, experience, and relevant education or training.
This position is eligible for a year-end bonus plan based on individual performance, departmental objectives, and company results.
Radwell Benefits
Medical, dental, and vision coverage starting Day 1 of employment
15 PTO days
Paid company holidays
Company-paid short-term and long-term disability
Company-paid life insurance
401(k) with company matching
Work Schedule
This is a salaried position scheduled Monday through Friday from 8:00am to 5:00pm with a one-hour lunch break. Additional hours may be required based on project deadlines, business initiatives, and marketplace requirements.
Radwell International LLC is an equal opportunity employer.
