Verified Job
Customer Support / TeleCaller
Marketing Telecalling Executive Jobs
Customer Support / TeleCaller
#197972
Remote / WFH
Job Description
Marketing Telecalling Executive
Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:-
Good Communication Skills
Good Problem-solving skills over the call
High energy level
Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:-
Good Communication Skills
Good Problem-solving skills over the call
High energy level
