Verified Job
Customer Support / TeleCaller
Marketing Analyst
Customer Support / TeleCaller
#279781
Remote / WFH
Job Description
FedEx Express MEISA
Marketing
RC570838
Full Time
Regular
48
No
Mumbai, India; Bangalore, India; New Delhi, India; Pune, India
Position Summary:
Key business partner in terms of providing pricing recommendations and consultative support to Sales. The person should be comfortable in a truly multinational environment, working with different cultures and all the levels in organization. Good people skills and collaborative approach will be required to achieve objectives for this role. The person should be comfortable communicating with the senior leadership team either at the local or global level; and able to communicate fluently.
This role will partner with functions like sales, marketing, finance, legal, pricing administration, customer analytics & research teams to take end-to-end ownership of deal process and drive pricing decisions. The person should be able to effectively coordinate with cross-functional teams and various regional pricing teams across the geographies to meet critical timelines for bid pricing, associated tasks & initiatives; while ensuring process compliance & meeting audit requirements. The person should have good exposure to commercial aspects of business, RFP & contract management, process management/ transformation, developing analytical solutions to business problems, reporting, MIS, creating business case/ presentations for executive management.
Commercial:
Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. Analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
Marketing
RC570838
Full Time
Regular
48
No
Mumbai, India; Bangalore, India; New Delhi, India; Pune, India
Position Summary:
Key business partner in terms of providing pricing recommendations and consultative support to Sales. The person should be comfortable in a truly multinational environment, working with different cultures and all the levels in organization. Good people skills and collaborative approach will be required to achieve objectives for this role. The person should be comfortable communicating with the senior leadership team either at the local or global level; and able to communicate fluently.
This role will partner with functions like sales, marketing, finance, legal, pricing administration, customer analytics & research teams to take end-to-end ownership of deal process and drive pricing decisions. The person should be able to effectively coordinate with cross-functional teams and various regional pricing teams across the geographies to meet critical timelines for bid pricing, associated tasks & initiatives; while ensuring process compliance & meeting audit requirements. The person should have good exposure to commercial aspects of business, RFP & contract management, process management/ transformation, developing analytical solutions to business problems, reporting, MIS, creating business case/ presentations for executive management.
Commercial:
Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. Analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
