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Verified Job Customer Support / TeleCaller

Manager OperationsUS Healthcare BPO

Mumbai, Maharashtra
Customer Support / TeleCaller
#239944
Remote / WFH

Job Description

Hiring for one of the Leading MNC US Healthcare BPO Industry. Mandatory: Ideal candidature would be 8-12 + YEARS OVERALL EXPERIENCE WITH MIN 4-5 YEARS IN US HEALTHCARE PAYER/ RCM OPERATIONS. The role is only open for the “Diversity Manager”- Only Female Candidate Apply. as per the Diversity & Inclusion policy. Role- Manager Operations US Healthcare. Exp- 8 to 12 yrs Responsibilities (A) As a Strategic Thinker: (B) As Driving Results: (C) As a Partner with Clients: (D) Lead People Qualifications & Mandatory Skills: • US health care (ERISA/HIPAA/State Mandates) • Process SLA • Awareness of ISO, ISMS • Telephone etiquettes • MS office • Process Knowledge • Effective communication • Good analytical skills • People Management • Feedback and Counselling • Presentation • Coaching and Mentoring • Graduation/Post Graduation
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