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Verified Job Customer Support / TeleCaller

Manager

Adelaide, South Australia
Customer Support / TeleCaller
#685991
Remote / WFH

Job Description

Do you want to be a part of a well known auto service and tyre Centre that has been in Australia for more than 45 years, do you want to be a part of a trusted brand that offers deals such as Nationwide guarantee, free 5-point safety checks and a heap more? Then come take the next step in your career and be a part of our ever-expanding team. We provide ongoing training, a clean and neat working environment with competitive above award rates, because here at Midas you can rely on us.

The role of the Manager is to be responsible for the entire customer and team member experience in your store. Together with the team in your store, you will strive to build long-term relationships with consumers and colleagues and provide a high-quality workspace that ensures performance is A grade. Some Key accountabilities & responsibilities include.

Proven ability to lead, manage and further develop team members.
Excellence in customer service
Meeting and exceeding targets
Ability to carry out hands on duties when required
Ability and knowledge to prioritise workflow and manage workloads
Here at Midas, we are after a manager who possess key skills, experience knowledge and requirements such as.

Excellent communication skills
Strong problem solving and time management skills
Vast knowledge across a wide range of products including makes and models of vehicles
Valid Driver’s license
Understanding of how to develop team culture and store disciplines and ensure all safety standards are met
At Midas we are an equal opportunity employer.
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