Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Job Type: Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Schedule:
Morning shift
Night shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your current CTC?
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer support: 1 year (Preferred)
international customer Service: 1 year (Preferred)
Language:
English (Required)
Work Location: One location
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