Key attitude traits -
• Calm in Chaos.
• Hungry to learn and grow
• Collaborative and problem solving
• Resilience to keep going after the goal in spite of setbacks
• Sensitive to people and business requirements
• Communication and presentation skills Roles and Responsibilities -
• Delivering a “WOW” experience to the Client each time
• Drive the business results through deep insights derived from Sales Force database
• Plan and execute customer interaction events at the store
• Cleansing of data - Coordinating with the sales force team to streamline data
• Follow customer lifecycles to ensure that he is constantly in the know of purchase moments, also clients special moments, like birthdays and anniversaries
• Suggest new methods to address customers’ needs
• Help track marketing metrics and trends, like conversion rates
• Acquisition of new customer databases through collaborations, trunk shows, small scale tie ups, angel tie ups etc