Luxury Presales

As a Pre-Sales Manager within our Luxury Vertical, you will be the first point of contact for our high-net-worth clients, understanding their requirements over calls and arranging site visits to showcase our exclusive luxury properties. Your role will involve providing exceptional customer service, ensuring a seamless and personalized experience for our clients.

Key Responsibilities:

Client Requirement Gathering:

● Engage with prospective clients over calls to understand their preferences, requirements, and budget for luxury properties.

● Ask detailed questions to gather all necessary information to match clients with suitable property options.

Site Visit Coordination:

● Arrange and schedule site visits for clients to view luxury properties.

● Coordinate with the sales team and property managers to ensure properties are ready for viewing.

● Provide clients with all necessary details and logistics for site visits.

Follow-Up and Lead Organization:

● Consistently follow up with clients to keep them engaged and move leads through the sales funnel.

● Organize and prioritize leads to ensure timely site visits and client meetings.

● Maintain accurate records of client interactions, requirements, and feedback in the CRM system.

Customer Service and Support:

● Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally.

● Follow up with clients to ensure their requirements are met and to address any additional questions.