Luther Manor Receptionist-Welcome Center
Job Description
Limited Part-Time Receptionist (1st Shift): 7:45 a.m. to 3:45 p.m., scheduled every other weekend
2 Part-Time Receptionist (2nd Shift): 3:45 p.m. to 7:45 p.m., including weekend assignments based on business needs
Schedules and hours are assigned based on operational and business needs
Receptionists are responsible for the clerical and communication functions of the reception and communications office in the Welcome Center
Encourages and models team approach to accomplish the Luther Manor mission of providing excellent care and services to customers (assists others as needed)
Follows state and federal regulations, as outlined in the Employee Handbook, Human Resources Manual, and Resident Bill of Rights, and adheres to safety rules
Reports potential/actual safety hazards to Nurse Manager/Nursing Supervisor and/or Security immediately
Exhibit a pleasant, welcoming and helpful persona to residents, visitors, callers and guests: while assisting Client Relations in their mission whenever possible
Receive, route and direct all incoming phone calls and personal inquiries
Assist in a helpful manner all visitors and guests
Monitor the security/fire and mechanical systems, and respond to any serious, unexpected or emergency situationin accordance with
Luther Manor policies and procedures
Monitor developing weather conditions
Process incoming and outgoing US Postal Mail and internal inter-office mail
Some light word processing, Microsoft Office Suite including Excel, Google Mail , and Internet responsibilities
Update and coordinate resident census notices and staff changes
Other duties as assigned
Job description
Luther Manor is seeking Receptionists to join our Welcome Center team. Current openings include:
• Limited Part-Time Receptionist (1st Shift): 7:45 a.m. to 3:45 p.m., scheduled every other weekend.
• 2 Part-Time Receptionist (2nd Shift): 3:45 p.m. to 7:45 p.m., including weekend assignments based on business needs.
Schedules and hours are assigned based on operational and business needs.
Receptionists are responsible for the clerical and communication functions of the reception and communications office in the Welcome Center.
Essential JobFunctions:
• Encourages and models team approach to accomplish the Luther Manor mission of providing excellent care and services to customers (assists others as needed)
• Follows state and federal regulations, as outlined in the Employee Handbook, Human Resources Manual, and Resident Bill of Rights, and adheres to safety rules.
• Reports potential/actual safety hazards to Nurse Manager/Nursing Supervisor and/or Security immediately.
• Exhibit a pleasant, welcoming and helpful persona to residents, visitors, callers and guests: while assisting Client Relations in their mission whenever possible
• Receive, route and direct all incoming phone calls and personal inquiries
• Assist in a helpful manner all visitors and guests
• Monitor the security/fire and mechanical systems, and respond to any serious, unexpected or emergency situationin accordance withLuther Manor policies and procedures
• Monitor developing weather conditions
• Process incoming and outgoing US Postal Mail and internal inter-office mail
• Some light word processing, Microsoft Office Suite including Excel, Google Mail , and Internet responsibilities
• Update and coordinate resident census notices and staff changes
• Other duties as assigned
