Job description
Looking for Multiple roles in International Back Office process. Thane (Mumbai)Back Office Team Leader (1 to 2 Year Experience)Back Office Supervisor (3 to 6 Year Experience)Back Office Assistant Manager (6 to * Year Experience)Back Office Manager (9 to 13 Year Experience)Below are the required Skills Experience on managing process KPI (Quality, Productivity)Experience in managing Team Attrition, Shrinkage, people developmentExperience in capacity planning and building against the volume forecast. (For AM and Manager)Experience in Managing Client escalations (For AM and Manager)Experience in attending WBR, MBR and QBR. (For AM and Manager)Experience in client presentation (For AM and Manager).If interested please share your updated resume on Sameer.shetye@datamark.ne