Logistics Customer Service Representative

Mill Wright Logistics is a family-owned Freight Forwarder and leading transloading warehouse providing specialized import and export services to customers throughout the US and abroad. Mill Wright's primary goal is providing superior customer service to clients. We achieve this goal by holding high standards for our work, providing updates to customers before they ask, and going above and beyond to exceed customers' expectations.

Position Responsibilities

Enter Delivery Order information and Booking details into our system
Provide customers status updates
Communicate customer expectations to dispatch and warehouse personnel
Ensuring rates quoted match invoice to customer
Ensuring updates from clients, terminals, and steamship lines are transcribed into our system
Creating paperwork for deliveries
Dispatching and tracking drivers for final mile deliveries
The ideal candidate has experience with the above-mentioned processes. We are seeking a motivated individual to be a part of our team that shares our dedication to success.

Beneficial Qualities

Experience with Magaya and Google Sheets
Export Documentation
Familiarity with Container Drayage or Transloading
Job Type: Full-time

Pay: $1,100.00 per week

Benefits:

401(k)
401(k) matching
Paid time off
Work Location: In person