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Local Customer Service Executive | WA|CER|

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Customer Care
1 month
India
Gujarat
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ID: 114939
Published 1 month ago by Imerys
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In Customer Care category
Nadiad, Gujarat, India
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Job Summary

Key Tasks Responsibilities :

Order process management

Punch in the customers' orders into the local ERP system and validate the order context according to internal / external customer’s requirements and Source Plant’s capability.

Follow Service Level Agreements (SLAs).

Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organize delivery

Communicate with internal / external customer on delivery dates and adjustments Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Job Summary

Key Tasks Responsibilities :

Order process management

Punch in the customers' orders into the local ERP system and validate the order context according to internal / external customer’s requirements and Source Plant’s capability.

Follow Service Level Agreements (SLAs).

Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organize delivery

Communicate with internal / external customer on delivery dates and adjustments
Imerys
Imerys
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