1.Maintain Sales Support and Hospitality
• Walk In effectively communicating with customers in professional and friendly manner
• Supporting the field sales team
• Calling potential customers to arrange appointments and making follow up calls to Prospective Clients
• Responding to Sales queries via phone, e-mail.
• Greeting and proper hospitality of visitors/ Customer maintaining decorum and professional environment in lobby area.
• Addressing and handling guests queries and complaints until the SPOC takes over
• Maintaining feedback forms and submission of MIS
2.Administration
• Ensure hygiene and cleanliness of lobby, pantry and meeting rooms
• Proper recording and control over housekeeping, cleaning and pantry consumables.
• Support CRM Team during possession/ Handover
• Raising issues to Management in case of delays
• Co-ordinate with various heads/ teams for site issues.