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Library Operations Support Officer
Jobs
#711546
Full Time
Job Description
Part Time Permanent Position
28 hours per week
Band 4 - Salary Range $74,283 to $78,754 per annum + 12% Super
Salary offered will depend on level of skills and experience.
Why join Melton City Council?
Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.
As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.
Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:
Professional and personal development opportunities
Generous leave entitlements and flexible work arrangements
A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities
Join us and help build a city that thrives—where your work makes a real difference every day.
The Opportunity
Melton City Libraries is seeking an enthusiastic, vibrant, and energetic staff member to join the team. The role will be delivering high quality customer service, as well as providing administration support to ensure that library operations are maintained to a high standard.
Key Responsibilities
Deliver high quality customer service and administrative support across the library service or access points, ensuring customers have a positive library experience characterised by active engagement.
Create a welcoming experience by proactively engaging with customers throughout the library to maximise their use of the facility, resources, equipment, technology and online platforms.
Support the delivery of customer service by maintaining, developing and updating library staff rosters utilising an online rostering system under the guidance of the Team Leader.
Provide central financial administrative support for the department including general purchasing, invoice processing, payment reconciliation and statistical reports.
To view the Position Description, click here.
About you
To be successful in this role you will have the following:
A post-secondary qualification acceptable for technician membership of the Australian Library and Information Association together with experience, or lesser qualification together with relevant public library experience.
Experience working in public libraries or a customer focussed organisation.
Demonstrated computer and information technology skills with the ability to provide assistance in the use of computers, photocopiers, wireless internet access, common software technology and mobile devices.
Current valid Victorian Driver’s Licence.
Must hold or be able to obtain an Employee Working with Children Check.
Culture and Values
Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.
We are Vibrant MELTON. Our values are:
Motivate
Empower
Lead
Trust
Open
Nurture
Benefits
There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits Melton City Council
13 ADO's (Accrued Day Off) per year*
5 weeks annual leave*
Genuine Flexible work options
Extensive Career Development & Leadership Programs
Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
16 weeks Paid Parental Leave (Super is paid during parental leave)*
3 weeks Paid Secondary Carer Leave*
Wellbeing initiatives
Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment.
How To Apply
If you require further information about the position, please contact Taylar McIntyre, Team Leader Library Operations on 9747 5227.
Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.
To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.
All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.
We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.
Applications close 11:59pm Tuesday 14 April 2026
28 hours per week
Band 4 - Salary Range $74,283 to $78,754 per annum + 12% Super
Salary offered will depend on level of skills and experience.
Why join Melton City Council?
Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.
As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.
Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:
Professional and personal development opportunities
Generous leave entitlements and flexible work arrangements
A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities
Join us and help build a city that thrives—where your work makes a real difference every day.
The Opportunity
Melton City Libraries is seeking an enthusiastic, vibrant, and energetic staff member to join the team. The role will be delivering high quality customer service, as well as providing administration support to ensure that library operations are maintained to a high standard.
Key Responsibilities
Deliver high quality customer service and administrative support across the library service or access points, ensuring customers have a positive library experience characterised by active engagement.
Create a welcoming experience by proactively engaging with customers throughout the library to maximise their use of the facility, resources, equipment, technology and online platforms.
Support the delivery of customer service by maintaining, developing and updating library staff rosters utilising an online rostering system under the guidance of the Team Leader.
Provide central financial administrative support for the department including general purchasing, invoice processing, payment reconciliation and statistical reports.
To view the Position Description, click here.
About you
To be successful in this role you will have the following:
A post-secondary qualification acceptable for technician membership of the Australian Library and Information Association together with experience, or lesser qualification together with relevant public library experience.
Experience working in public libraries or a customer focussed organisation.
Demonstrated computer and information technology skills with the ability to provide assistance in the use of computers, photocopiers, wireless internet access, common software technology and mobile devices.
Current valid Victorian Driver’s Licence.
Must hold or be able to obtain an Employee Working with Children Check.
Culture and Values
Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.
We are Vibrant MELTON. Our values are:
Motivate
Empower
Lead
Trust
Open
Nurture
Benefits
There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits Melton City Council
13 ADO's (Accrued Day Off) per year*
5 weeks annual leave*
Genuine Flexible work options
Extensive Career Development & Leadership Programs
Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
16 weeks Paid Parental Leave (Super is paid during parental leave)*
3 weeks Paid Secondary Carer Leave*
Wellbeing initiatives
Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment.
How To Apply
If you require further information about the position, please contact Taylar McIntyre, Team Leader Library Operations on 9747 5227.
Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.
To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.
All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.
We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.
Applications close 11:59pm Tuesday 14 April 2026
