Lending Specialist - Russell
Job Description
Base salary + Super + Sales Incentive
Exciting opportunity exists to join a member focused mutual bank
Dedication to identifying new business opportunities within the local community to drive lending portfolio growth
Role location – Campbell
Established in 1959 and with over 56,000 members we’re a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do.
Your New Role
As a Lending Specialist, you will play a pivotal role in our retail branch network by building relationships with our members on base through delivery of exceptional member service while offering sound residential mortgage advice.
You will work in collaboration with branch staff, regional lending peers and our credit team to provide and support a positive member experience during the largest and most exciting purchase our members make – their home.
In this role you will be expected but not limited to:
Providing seamless end to end banking experience
Making outbound calls to new and prospective members
Creating meaningful conversation with members by building trust and confidence
Building relationships within the Defence Community
Educating our members to adopt and use digital banking tools
Growing the Mortgage and Consumer lending portfolios
Partner with the Credit Team to ensure member expectations are met within a reasonable time period and within credit criteria.
