Leading Bank Vacancy Virtual Relationship Manager

Full–time
Exp: 1-6 years; We are hiring for leading bank Location

Mumbai & PunePosition

VRM - Outbound Virtual relationship managers act as the single point of contact for customers banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experienceKey ResponsibilitiesEnsure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to themProvide premium customer service delivery to their mapped Burgundy portfolio.Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS servicesResponsible for up selling, cross- selling, providing regular market information and updates to the customersManage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products.Effectively utilize all applications, tools, and databases used to process transparent end to- end client support.Strictly adhere to internal control policies and ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations