Junior Office Administrator/Receptionist/Data entry
Job Description
Inner City Plumbing is a family owned business specializing in local plumbing services in and around Melbourne's inner suburbs.
Due to the current growth of our company, we are searching for a Junior Administrative Assistant to join our small team environment.
This role will require you to be the first point of contact for all inbound queries, and the main liaison between new and existing customers and ICP members.
Your key responsibilities will be:
Answering all incoming calls
confirming, booking and allocating jobs to field staff
Diary management and logistic organisation
fielding all general inbound queries
completing inbound quote requests and follow up
undertaking follow ups to additional services provided by the business
data entry and general administrative tasks
dealing with incoming and outgoing mail
processing invoices and payments
E* *ssential Criteria:
A minimum of 1 year experience in an administrative role
A passion for customer service and satisfaction
An excellent phone manner
A good understanding of the English language
A high level of organisational skills and to work under pressure
The ability to multi-task
A strong knowledge of MS outlook, MS Excel and Word
Desirable Criteria:
A knowledge in local geography
Prior experience in the field support
Previous experience in invoicing and using account based programs
Job Type: Full-time
Show more
