JP Home Delivery Lead C

Job Description :
• Job Responsibilities :

1. Responsible for Jio Home Delivery (JHD) in JP Operation
2. Manage and supervise various outbound channels to ensure high service
levels for JHD customers
3. Recruit, train deploy outbound direct sales agents in JP area as
per the given target
4. Monitor refresher training on JHD process and product knowledge to
agents
5. Drive lead acceptance lead delivery on day to day basis
6. Ensure JP Level master configurations on JHD platform - agents,
stores, PIN codes, products
7. JP territory planning to ensure 100% manning coverage
8. Supervise and manage General Trade own store promoters (xDSS) for
home delivery
+. Propose improvements to ensure augmented customer experience
10. Monitor and gather competition / industry plan, initiatives,
policies and best practices
• Skills Competencies :

1. Knowledge of managing, supervising direct sales teams of minimum 8-10
people
2. Knowledge of product and market
3. Knowledge of direct sales practices
4. Team recruitment skills
5. Target orientation
6. Customer focus
7. Digitally savvy, knowledge of smartphone computer operations with
office applications like excel, word, outlook etc.
Should be Son of Soil/ Local resident of the town Read more