Senior Employee Relations Specialist

Full job description
New York, NY
Salary Range: $115,000 - $135,000

The Senior Employee Relations Specialist serves as the primary point of contact for employee relations matters and oversees the full employee relations lifecycle. This role partners closely with management and employees to address a broad range of workforce issues, including employee relations, coaching, development, and engagement. In addition, the Senior Specialist supports the Employee Relations Manager in the administration and consistent application of policies, programs, and procedures aligned with best‑practice frameworks that promote a positive and productive work environment.
ESSENTIAL DUTIES & RESPONSIBILITIES

Serve as the primary point of contact for employee relations matters.

Review and approve disciplinary actions, including written warnings and performance improvement plans.

Follow up on complaints and ensure timely resolution of complex workplace issues.

Conduct employee relations investigations, as needed.

Maintain complaint tracking, warning logs, and investigation files.

Draft clear, thorough documentation and written communications to support employee relations activities.

Review involuntary terminations to ensure alignment with Apple Bank policies and procedures and attend termination meetings.

Coach managers to strengthen people leadership and performance management capabilities.

Advise leaders on the interpretation and application of policies and practices to ensure compliance with legal and administrative requirements and to facilitate issue resolution.

Conduct exit interviews as needed; identify trends and develop metrics.

Partner with Legal, Compensation, Benefits, Payroll, Talent Acquisition, and Corporate Training when necessary.

Ensure compliance with applicable federal, state, and local employment laws.

Contribute to the development and implementation of employee relations policies, programs, and procedures.

Participate in regulatory and HR audits.

Perform additional duties as assigned.

SKILLS, EDUCATION, & EXPERIENCE

Bachelor’s degree required; HR certification preferred (PHR or SHRM-CP).

5 + years of employee relations experience in a non-union environment, including reviewing and approving disciplinary actions and terminations. Experience in banking or financial services preferred.