Website Creative and Content Coordinator (aHEO)

Full job description
Website Creative and Content Coordinator (aHEO)

POSITION DETAILS

Revised & Re-posted

The Website Creative and Content Developer supports the Senior Website Creative and Content Developer in creating, maintaining, and optimizing web content for the CCNY website. This role focuses on writing for the web, web and digital communication content updates, multimedia asset management, troubleshooting web issues, and ensuring alignment with branding, accessibility, and marketing goals. The position reports directly to the Senior Website Creative and Content Developer. The web team is overseen by the Associate Executive Director of Marketing & Communications, who manages the overall web strategy and makes final decisions within the Office of Institutional Advancement, Communications, and External Relations. Important to note: This is not a social media content or social media creative role.

(Campus-specific Information and duties)

Collaborate with the Senior Website Creative and Content Developer to create and maintain web content that is accurate, engaging, and aligned with CCNY branding and marketing goals.
Create, edit, and publish web content, including text, images, and multimedia assets, ensuring accuracy, engagement, and alignment with CCNY branding and marketing goals.
Troubleshoot and resolve basic web issues, including broken links, formatting problems, or
display inconsistencies, escalating complex issues to the Senior Website Creative and Content Developer as needed.

Support website design updates, page layout adjustments, and user experience improvements under the guidance of the Senior Website Creative and Content Developer.
Collaborate with the Web Development Team on technical planning and implementation,
providing input on content updates, design consistency, and usability considerations.

Assist in ensuring all web content meets accessibility standards (ADA compliance) and best practices.
Maintain and update documentation, including content standards and style guides.
Monitor web pages for outdated information or inconsistencies and coordinate corrections with the Senior Website Creative and Content Developer.
Collaborate with other departments and vendors on content or design projects as directed by the Senior Website Creative and Content Developer.
Assist in content migration, website updates, and other digital communications projects.
Additional related duties as assigned by the Senior Website Creative and Content Developer.
QUALIFICATIONS

Bachelor's degree required

Preferred Qualifications:

3–5 years of professional experience in web creative content development, digital creative development for mass communications, or a related field
3-5 years of proficiency in using a content management system (i.e. writing for the web) preferably WordPress and/or Drupal
Bachelor’s degree in Communications, Marketing, Digital Media, Web Design, Graphic Design, or a related field.
Strong writing and editing skills, with experience writing for the web.