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Front Office Manager

Salary: As per company
Published date: 2026/04/23
  • Location: Sīkar, Rajasthan, India
Role Overview:

We are seeking a refined and result-driven Front Office Manager to lead guest experience, drive revenue, and manage front office operations with a strong focus on luxury service standards, HNI guest handling, and inbound tourism.

Key Responsibilities:
• Oversee complete front office operations including reception, reservations, and guest relations
• Ensure seamless check-in/check-out with personalized guest experiences
• Handle HNI/VIP guests with discretion, attention to detail, and high service standards
• Manage guest feedback, online reviews, and reputation management
• Coordinate with housekeeping, F&B, and other departments for smooth operations
• Lead, train, and groom front office team for luxury service delivery

Revenue & Business Development:
• Drive room sales, upselling, and walk-in conversions
• Manage inbound tourism guests and ensure curated guest experiences
• Build and maintain relationships with travel agents and corporate clients
• Handle OTA platforms, inventory, and rate management
• Maximize occupancy, ARR, and RevPAR

Operations & Reporting:
• Prepare daily reports (occupancy, ARR, revenue, guest insights)
• Ensure SOP implementation and audit compliance
• Supervise billing accuracy, cash handling, and night audit
• Maintain shift reports, logs, and reservation tracking

Technical Requirements:
• Proficiency in (PMS)
• Working knowledge of
• Experience with (OTA & channel management)
• Strong understanding of reservations systems, OTA extranets, and rate strategies

Candidate Profile:
• Graduate / Diploma in Hotel Management
• 4–7 years of experience in front office (luxury resort preferred)
• Proven experience in handling HNI clients and inbound tourism
• Strong network with travel agents and corporate segments
• Excellent leadership, communication, and problem-solving skills
• Well-groomed personality with a strong guest-first approach

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
• Flexible schedule
• Food provided
• Leave encashment

Application Question(s):
• What makes a good front office manager?
• How many years of experience do you have in front office ?
• How fluent is your English?
• What is a drip feed on Staah Max?
• How do you calculate RevPar?

Work Location: In personFront Office Manager
Related: Front Jobs in Sīkar
Company Name: La Nature Hotels & Resorts
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