Verified Job
Delivery
ITSM Service Delivery Lead
Delivery
#521772
Remote / WFH
Job Description
About the Job: This ITSM Transformation / Delivery Manager position requires a strong understanding of IT Service Management and the ITIL Service Lifecycle. The successful candidate will have minimum 5 years of IT service management and/or service delivery experience.
Responsibilities:
Implement new ITSM tools to drive business value and improve efficiency
Manage technical and project delivery teams to deliver high-quality results
Develop and implement process improvements to enhance organisational performance
Maintain a deep understanding of IT service management best practices and industry trends
What You'll Need:
Proven track record in IT service management and/or service delivery
Strong analytical and problem-solving skills to identify opportunities for improvement
Excellent communication and interpersonal skills to collaborate with stakeholders
About Our Client: Our client is a leading Federal Government agency dedicated to promoting and protecting Australia's international interests. They offer a challenging and rewarding work environment with opportunities for career growth and development.
Responsibilities:
Implement new ITSM tools to drive business value and improve efficiency
Manage technical and project delivery teams to deliver high-quality results
Develop and implement process improvements to enhance organisational performance
Maintain a deep understanding of IT service management best practices and industry trends
What You'll Need:
Proven track record in IT service management and/or service delivery
Strong analytical and problem-solving skills to identify opportunities for improvement
Excellent communication and interpersonal skills to collaborate with stakeholders
About Our Client: Our client is a leading Federal Government agency dedicated to promoting and protecting Australia's international interests. They offer a challenging and rewarding work environment with opportunities for career growth and development.
