ITSM Manage Engine Developer

TCS is Hiring for ITSM Manage Engine Developer (Immediate joiner)

Location- Mumbai, Pune, Delhi, Kolkata, Hyderabad, Bangalore

Exp- 8 to 10 Years

Job Description-

• Experience with ITSM/ ManageEngine/ServiceNow implementations in ITSM modules (Incident, Problem, Change, CMDB & Asset).

• Develop and maintain workflows, automation, and integrations to improve operational efficiency, and enable consistent and rapid customer service and quality control.

• Troubleshoot and resolve issues related to ITSM/ ManageEngine/ServiceNow applications, including data inconsistencies, errors, and user concerns.

• Create and manage user roles, profiles, and permissions within ITSM/ ManageEngine/ServiceNow applications.

• Create custom functions, Workflow Rules, Notifications etc.

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

• Stay informed about ITSM/ ManageEngine/ServiceNow updates, new features, and best practices to drive continuous improvement.

If Interested kindly share your cv to aarti.tadkase@tcs.com

regards,

Aarti