Oversee the management of network components including routers, switches, firewalls, and wireless systems.
Enforce IT security policies, including access control, firewall configurations, endpoint protection, and antivirus deployment.
Monitor and optimize infrastructure using tools like PRTG, ensuring real-time visibility into network and system health.
Respond efficiently to daily IT helpdesk tickets, prioritizing and resolving incidents to minimize workflow disruption.
Deliver end-to-end IT support