Verified Job
IT / Software / Data Analyst
IT Technician- job post MVP IT
IT / Software / Data Analyst
#758690
Remote / WFH
MVP IT
Job Description
Full job description
We are seeking a reliable and knowledgeable IT Technician to provide day-to-day technical support to dental and medical care clients. This position involves both remote and onsite support, including troubleshooting workstations, maintaining servers, supporting specialized clinical software, managing backups, and completing preventative maintenance.
The successful candidate must be comfortable working independently, communicating professionally with healthcare staff, and travelling to client locations throughout Alberta.
Key Responsibilities
Provide day-to-day IT support to dental and medical offices remotely and onsite.
Diagnose and resolve hardware, software, network, server, printer, scanner, and workstation issues.
Install, configure, support, and upgrade dental, medical, and general business software.
Support practice-management, imaging, digital X-ray, patient-record, and related clinical applications.
Maintain physical and virtual Windows Server 2025 environments.
Monitor server health, storage capacity, system performance, security, and event logs.
Manage onsite and cloud-based server backup systems.
Monitor backup jobs, investigate failures, and regularly verify backup integrity.
Perform server audits to identify security risks, configuration issues, outdated software, and performance concerns.
Complete routine maintenance on servers, desktops, laptops, and network equipment.
Install and configure computers, monitors, printers, scanners, switches, access points, and related equipment.
Manage Microsoft Windows user accounts, permissions, shared folders, Group Policy, Active Directory, DNS, and DHCP.
Support Microsoft 365, Outlook, email accounts, security settings, and user access.
Troubleshoot local-area networks, internet connectivity, Wi-Fi, VPNs, and remote-access systems.
Apply Windows updates, software patches, firmware updates, and security improvements.
We are seeking a reliable and knowledgeable IT Technician to provide day-to-day technical support to dental and medical care clients. This position involves both remote and onsite support, including troubleshooting workstations, maintaining servers, supporting specialized clinical software, managing backups, and completing preventative maintenance.
The successful candidate must be comfortable working independently, communicating professionally with healthcare staff, and travelling to client locations throughout Alberta.
Key Responsibilities
Provide day-to-day IT support to dental and medical offices remotely and onsite.
Diagnose and resolve hardware, software, network, server, printer, scanner, and workstation issues.
Install, configure, support, and upgrade dental, medical, and general business software.
Support practice-management, imaging, digital X-ray, patient-record, and related clinical applications.
Maintain physical and virtual Windows Server 2025 environments.
Monitor server health, storage capacity, system performance, security, and event logs.
Manage onsite and cloud-based server backup systems.
Monitor backup jobs, investigate failures, and regularly verify backup integrity.
Perform server audits to identify security risks, configuration issues, outdated software, and performance concerns.
Complete routine maintenance on servers, desktops, laptops, and network equipment.
Install and configure computers, monitors, printers, scanners, switches, access points, and related equipment.
Manage Microsoft Windows user accounts, permissions, shared folders, Group Policy, Active Directory, DNS, and DHCP.
Support Microsoft 365, Outlook, email accounts, security settings, and user access.
Troubleshoot local-area networks, internet connectivity, Wi-Fi, VPNs, and remote-access systems.
Apply Windows updates, software patches, firmware updates, and security improvements.
