IT Support

responding to technical support calls from end users of computers and software applications
setting up and installing new computers, networks and software
setting up user accounts and profiles on the network
installing updates, known as patches, to software applications
installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
diagnosing and fixing network problems and hardware or software faults
maintaining inventories of hardware and software
managing backups of servers, in case of data loss
keeping a record of issues and faults along with solutions, for future referenc Read more