IT Support

KROST CPAs Consultants


Enterprise Technology Information - Technician
KROST CPAs Consultants • Mumbai, Maharashtra • via LinkedIn
19 hours ago
Full–time
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Job description
Description

Description

EisnerAmper is seeking a Technician to join the Helpdesk team in our Mumb office. We are seeking someone who thrives in a growing environment and providing clients with exceptional services.

Responsibilities
• Be logged into the Help Desk hunt group and answer inbound support calls.
• Take ownership of end user incidents and see problems through to resolution.
• Research...
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Mobilestyx


IT Support
Mobilestyx • Mumbai, Maharashtra • via LinkedIn
24 hours ago
Full–time
No Degree Mentioned
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Job description
Position Overview (1-2 Years of Experience)

We are looking for a motivated and skilled IT Support to join our team. The ideal candidate will have excellent English communication skills, strong proficiency in Microsoft Office applications, and a minimum of 10+ years of formal education.

Key Responsibilities

•Serve as the first point of contact for internal teams or clients, addressing IT-related inquiries and issues promptly and professionally.

•Provide support via email, phone, and chat for technical issues related to hardware, software, and networking.

•Maintain detailed records of support activities and interactions in the company’s CRM or ticketing system.

•Collaborate with internal departments to escalate and resolve complex technical problems.

•Monitor and identify recurring issues to help improve support processes and system efficiency.

Requirements

•Fluency in English with strong verbal and written communication skills.

•Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

•Minimum 10+ years of schooling.

•Strong troubleshooting and problem-solving skills.

•Ability to work independently as well as within a team.

•Previous experience in IT support or a technical customer service role is an advantage.

•Opportunities for growth and development within the organization. Read more